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Service Station Team Leader

3 months ago

Markham, Ontario, Canada Petro Canada Gas Station Full time
Gas Station Supervisor Job Overview

The Gas Station Supervisor plays a vital role in ensuring the smooth operation of the service station. This position requires a strong leader who can manage staff effectively and maintain high standards of customer service.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 to 2 years in a supervisory role is preferred.
Core Responsibilities
  • Oversee daily operations and manage staff assignments.
  • Recruit, train, and develop team members to enhance service quality.
  • Monitor inventory levels and place orders as necessary.
  • Authorize returns of merchandise and manage customer transactions.
  • Develop and implement employee work schedules.
  • Address customer inquiries and resolve complaints efficiently.
  • Prepare and analyze sales reports to track performance.
  • Conduct regular performance evaluations for team members.
  • Manage cash handling and ensure accuracy in transactions.
Supervisory Responsibilities

Responsible for overseeing a small team of 1 to 2 employees, ensuring they are motivated and performing their duties effectively.

Essential Skills
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Capability to handle multiple tasks in a fast-paced environment.
  • Proficiency in English is essential.
Work Environment
  • Fast-paced and dynamic atmosphere.
  • Ability to work under pressure and manage stress effectively.
  • Must be able to stand for extended periods during shifts.
Personal Attributes
  • Client-focused with a commitment to service excellence.
  • Reliable and organized in managing responsibilities.
  • A proactive team player who takes initiative.