Bilingual Client Solutions Manager

7 hours ago

Old Toronto, Ontario, Canada GGB - Global Full time
{"About the Role": "

At GGB - Global, we're seeking a skilled Bilingual Client Solutions Manager to join our team. As a key member of our Commercial Multi-National team, you'll play a vital role in delivering exceptional customer service to our multi-national clients.

", "Key Responsibilities": "
  • Support a designated portfolio of Multi-National Clientele, driving business retention and building customer relationships.
  • Review accounts at renewal, placing coverage required by the client, re-marketing when necessary, and adhering to binding authority set by carriers.
  • Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for actions required on behalf of the client.
  • Recognize upselling and cross-selling opportunities, driving the creation of quality leads, and working with Account Executives to bind clients.
  • Consistently act to upgrade insurance market knowledge, staying ahead of new products and policy changes.
", "Requirements": "
  • Solution-oriented with a track record of offering clients innovative solutions.
  • Strong communication and interpersonal skills, enabling deep relationships with clients and colleagues.
  • Maintaining a keen eye for detail, a key part of past success.
  • Highly tech-savvy, with an ability to learn new systems, tools, and processes.
  • 3 to 5 years of Commercial Lines experience with a focus on large multi-national accounts, ideally within a brokerage environment.
  • Active RIBO License.
  • Active Quebec license or willingness to pursue.
  • Bilingual (French/English) considered a strong asset.
  • CAIB, CIP, CRM, or other relevant certifications and designations highly valued in this role.
  • Knowledge of EPIC considered an asset.
", "What We Offer": "
  • Competitive salary.
  • Great teams and exciting career opportunities.
  • Flexible medical & dental coverage to meet your household's needs.
  • Life, Dependent Life, and AD & D Insurance options.
  • Retirement savings including RRSP, TFSA, pension, and more.
  • Employee Stock Purchase Plan.
", "Inclusion and Diversity": "

GGB - Global values inclusion and diversity, and it's embedded into our organization. We see inclusion as a conscious commitment and diversity as a vital strength.

", "Equal Employment Opportunity": "

GGB - Global is an equal opportunity employer, which values diversity in the workplace and encourages applications from people with disabilities.

", "Contact Information": "

Please note that we do not provide contact information for this role.

", "Disclaimer": "

Please note that we do not provide any reference for this job.

", "Language": "en-US"}

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