Restaurant Assistant Manager

6 days ago

NiagaraontheLake, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities
  • Staff Management: Supervise and train a team of 5-10 staff members, providing guidance and support to ensure they meet their performance goals.
  • Customer Service: Provide exceptional customer service, addressing customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is always available to meet customer demand.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Marketing and Sales: Participate in marketing plans and implementation, identifying opportunities to drive sales growth and increase customer engagement.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a safe and healthy work environment for staff and customers.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including dental, health care, and vision care benefits.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and policies in place to support employees from diverse backgrounds.

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