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Help Desk Technician

2 months ago

St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time
About the Role

We are seeking a highly skilled Help Desk Technician to join our team at Kento Windows & Doors. As a Help Desk Technician, you will be responsible for providing exceptional customer support and technical assistance to our clients.

Key Responsibilities
  • Education and Qualifications: We require a strong educational background, preferably in a related field such as computer science or information technology.
  • Experience: A minimum of 1 year of experience in a help desk or technical support role is required.
  • Computer and Technology Knowledge: Proficiency in MS Office and spreadsheet software is essential.
  • Transportation and Travel Information: Public transportation is not available, so a reliable vehicle is required.
  • Work Experience: 1 year to less than 2 years of experience in a similar role.
  • Health Benefits: We offer a comprehensive dental plan, health care plan, and permanent employment.
  • Language and Work Hours: Fluency in English is required, and the work hours are 32 to 35 hours per week.