Food Service Team Lead

1 week ago

Waterloo, Ontario, Canada Subway Sandwiches and Salads Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Subway Sandwiches and Salads. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation to ensure that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that they are qualified and able to perform their duties effectively.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting: Food service establishment.
  • Supervision: 3-4 people.
  • Transportation/Travel Information: Public transportation is available.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, standing for extended periods.
  • Personal Suitability: Client focus, flexibility, team player.
Support for Newcomers and Refugees:
  • We support newcomers and/or refugees with foreign credential recognition.
Support for Youths:
  • We offer on-the-job training tailored to youth.
Support for Indigenous People:
  • We offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
Support for Visible Minorities:
  • We apply hiring policies that discourage discrimination against members of visible minorities.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

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