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Insurance Broker

2 months ago


Kitchener, Ontario, Canada Hancock Insurance Brokers Ltd. Full time
About the Role

Hancock Insurance Brokers Ltd. is seeking a highly motivated and experienced Insurance Broker to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and driving sales growth through the sale of personal and commercial insurance policies.

Key Responsibilities
  1. Policy Sales and Service
  • Provide quotes and close sales for new home, tenants, auto, and commercial insurance policies
  • Work with clients and insurance company underwriters to discuss coverage best suited for policyholders' individual needs
  • Review applications to verify correct coverage before binding
Customer Service and Support
  • Provide superior customer service by answering questions about policies, coverage, deductibles, claims, and premiums
  • Put through policy changes with attention to detail
  • Review renewing policies for opportunities to apply new discounts and/or remarket clientele
Qualifications and Experience
  • At least one year of customer service experience as a personal and/or commercial lines registered insurance broker in Ontario is preferred
  • A level 1 RIBO license held in good standing
  • Experience using PowerBroker, Applied Rating Services (Compu-Quote), and insurance company portals
  • CAIB, CIP, CRM, and/or a relevant post-secondary degree in a related discipline is an asset
What We Offer
  1. A competitive hourly wage, commission on new sales, and bonuses
  2. An individual and/or family employee group benefits plan including life, long term disability, health, and dental coverage
  3. A small office environment where you can form close working relationships with clients
  4. Paid vacation and sick days
Job Details
  • Full-time position
  • Commission-based salary
  • 8 hour shift, Monday to Friday
  • In-person work location