Dynamics CE Architect

4 weeks ago

Toronto, Ontario, Canada Hitachi Vantara Corporation Full time
Job Title: Dynamics CE Architect

Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting-edge cloud solutions to help our clients innovate across their entire business. Our firm develops the business services and technology powering some of the products you use every day - and is closely aligned with Microsoft and other leaders in the cloud computing space.

Key Responsibilities:
  • Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test, and deploy.
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
  • Identify the client's sales, marketing, and customer service or field service requirements through discovery meetings.
  • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CRM implementation standards and tools.
Requirements:
  • Strong CRM industry and product knowledge
  • ~6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect.
  • ~4+ years of experience in system design (8+ years for a Senior Architect).
  • ~4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect).
  • ~ Familiarity with relational database concepts.
  • ~ Strong Business Analysis skills including requirements and business process elicitation & documentation.
  • ~ Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
Preferred Qualifications:
  • Bachelor's Degree in Computer Science, CIS, Engineering, or related field is preferred; work experience in lieu of a degree will be considered.
  • Microsoft CRM Application certification a plus (such as MB-200, MB-210-240, MB-600, MB2-710, and/or MB2-716).
  • Business Analysis Certification (CBAP or similar), Certified Scrum Product Owner (CSPO) or other related industry certifications.
  • Microsoft SharePoint and Business Intelligence experience a plus.
  • Experience with Azure DevOps or similar tools.
What We Offer:
  • Base Salary Pay Range*: CAD $107,500 - CAD $152,500
  • Medical, Dental, and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Flexible Work Arrangements including Remote Work.

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