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Customer Experience Associate

2 months ago


SainteJulie, Quebec, Canada Scotiabank Full time

At Scotiabank, we're seeking a talented Customer Experience Associate to join our team. As a key member of our Canadian Banking Branch network, you'll play a vital role in delivering exceptional service to our customers.

About the Role

  • You'll be the face of our branches, connecting with customers in a relatable way and helping them achieve their financial goals.
  • As a proactive problem-solver, you'll identify and fulfill simple sales opportunities, contributing to the Branch's targets.
  • You'll be a technology expert, sharing your knowledge with customers and introducing them to our mobile banking applications.

What We're Looking For

  • Strong customer relationships and excellent communication skills.
  • Ability to uncover and solve customers' needs, explaining complex concepts simply.
  • Success in a target-based performance environment and a team-oriented work environment.

What's in it for You?

  • A rewarding career path with diverse opportunities for professional development.
  • Internal training to support your career growth and enhance your skills.
  • A competitive compensation and benefits package.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank. We're committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.