Customer Service Manager

4 weeks ago

SainteJulie, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of representatives in providing exceptional customer service and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Lead and manage a team of customer service representatives to achieve exceptional customer satisfaction and service delivery.
  • Develop and implement strategies to improve customer service and experience.
  • Collaborate with other departments to ensure seamless service delivery and resolve customer complaints.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Monitor and analyze customer feedback to identify areas for improvement.
Requirements
  • Minimum 2 years of experience in customer service management.
  • Proven track record of delivering exceptional customer service and improving customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Knowledge of financial products and services.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Customer Service Manager

    1 month ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...

  • Customer Service Manager

    1 month ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...

  • Customer Service Manager

    2 months ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key ResponsibilitiesLead and manage a team of customer service...

  • Customer Service Manager

    2 months ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key ResponsibilitiesLead and manage a team of customer service...

  • Customer Service Manager

    2 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of representatives in providing exceptional customer service and ensuring that our clients receive the highest level of service.Key ResponsibilitiesLead and manage...

  • Customer Service Manager

    3 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of representatives in providing exceptional customer service and ensuring that our clients receive the highest level of service.Key ResponsibilitiesLead and manage...

  • Customer Service Manager

    2 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...

  • Customer Service Manager

    2 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead and manage a...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team of customer service representatives.Key ResponsibilitiesLead and manage a...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team of customer service representatives.Key ResponsibilitiesLead and manage a...

  • Customer Service Manager

    3 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our team of representatives to deliver exceptional client experiences. Your leadership skills and expertise will enable you to make a positive impact on our clients' lives while driving business growth.Your Key...

  • Customer Service Manager

    3 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our team of representatives to deliver exceptional client experiences. Your leadership skills and expertise will enable you to make a positive impact on our clients' lives while driving business growth.Your Key...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our team of representatives to deliver exceptional client experiences. Your leadership skills and expertise will enable you to make a positive impact on our clients' lives while driving business growth.Your Key...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our team of representatives to deliver exceptional client experiences. Your leadership skills and expertise will enable you to make a positive impact on our clients' lives while driving business growth.Your Key...

  • Customer Service Manager

    2 months ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch, you will be responsible for leading a team of representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and coach a team of representatives to achieve their...

  • Customer Service Manager

    2 months ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch, you will be responsible for leading a team of representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and coach a team of representatives to achieve their...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch, you will be responsible for leading a team of representatives in providing exceptional customer service and promoting the Bank's products and services.Key Responsibilities:Guide and...

  • Customer Service Manager

    4 weeks ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at National Bank. As a key member of our branch, you will be responsible for leading a team of representatives in providing exceptional customer service and promoting the Bank's products and services.Key Responsibilities:Guide and...

  • Customer Service Manager

    1 month ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our transaction service employees to deliver exceptional client experiences. Your leadership skills will enable your team to grow professionally, while you will work closely with the Branch Manager to ensure the smooth...

  • Customer Service Manager

    1 month ago

    Sainte-Julie, Quebec, Canada National Bank Full time

    Job Title: Customer Service ManagerAs a Customer Service Manager at National Bank, you will play a key role in supporting and guiding our transaction service employees to deliver exceptional client experiences. Your leadership skills will enable your team to grow professionally, while you will work closely with the Branch Manager to ensure the smooth...