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Sales Ambassador

2 months ago

Pickering, Ontario, Canada Lush Full time
Job Title: Sales Ambassador

Job Summary:

We are seeking a highly motivated and customer-focused Sales Ambassador to join our team at Lush. As a Sales Ambassador, you will be responsible for delivering exceptional customer service, driving sales, and building strong relationships with customers and colleagues.

Key Responsibilities:

  • Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions.
  • Sales and Product Knowledge: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Continually expand your product knowledge with ongoing learning and diving deep into all things Lush.
  • Team Involvement: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales.
  • Operational Excellence: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.

Qualifications:

  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays