Client Relations Specialist
4 weeks ago
Client Relations Specialist - Full Time
If you are enthusiastic about contributing to a team that prioritizes the Team Member Experience and is motivated by innovation and development, this role is for you.
The Client Relations Specialist plays a vital role within our communities, positively influencing the lives of residents and fostering meaningful connections.
In your role as a Client Relations Specialist, your daily responsibilities will include:
• Crafting and executing the Community marketing strategy.
• Organizing promotional initiatives.
• Taking charge of all sales activities, including lead management, documentation,
reporting, conducting tours, and follow-ups.
• Establishing, maintaining, and nurturing essential relationships within the broader community.
• Monitoring and reporting on market trends and competitive analysis.
• Providing sales training for the Retirement Residence Team.
Essential qualifications include:
• A minimum of 5 years of sales experience, ideally in senior living or hospitality sectors.
• Strong customer service skills and the ability to impart knowledge to others.
• Flexibility to work evenings and weekends as required.
• A professional demeanor at all times, capable of representing and promoting the residence effectively.
• Proficient computer skills, including PowerPoint, Excel, and CRM software.
• Successful completion of the Vulnerable Sector Check is mandatory for applicable candidates.
• Successful completion of the Criminal Records Check is required for relevant applicants.
Additional qualifications that are advantageous:
• A post-secondary degree or diploma.
Embrace your passion for helping others and consider a career with Aspira Doon Village Retirement Living as we strive to enhance the lives of those we serve.
Aspira Doon Village Retirement Living is dedicated to promoting employment equity, diversity, and inclusion within the workplace. In line with provincial regulations, accommodations will be provided upon request throughout the recruitment, selection, and assessment processes.
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