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Retail Operations Supervisor

3 months ago

Brooks, Canada PAYLOW SMOKES & CIGARS INC. Full time
Job Overview

The Retail Operations Supervisor at PAYLOW SMOKES & CIGARS INC. plays a crucial role in overseeing daily store activities and ensuring exceptional customer service.

Education Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment
  • Relocation expenses will be covered by the employer.
  • Work is conducted in a retail business setting.
Key Responsibilities
  • Delegate tasks to sales staff effectively.
  • Recruit, train, and develop team members.
  • Manage inventory orders and merchandise supplies.
  • Authorize merchandise returns as necessary.
  • Create and maintain employee work schedules.
  • Engage in selling merchandise directly to customers.
  • Compile and analyze reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and product shortages.
  • Organize and oversee inventory management processes.
  • Supervise and coordinate the activities of retail staff.
Supervisory Responsibilities
  • Direct supervision of 1 to 2 employees, including cashiers and retail sales personnel.
Experience Requirements
  • Minimum of 1 year to less than 2 years of relevant experience.
  • Employment duration is permanent.
  • Work language is English.
  • Work hours range from 32 to 40 hours per week.