Retail Account Specialist

4 weeks ago


Calgary, Alberta, Canada AFA Forest Products Inc. Full time

AFA Forest Products Inc. is seeking a dedicated Retail Account Specialist to enhance our operations.

The primary role of the Retail Account Specialist is to manage and support various aspects of the Big Box Retail Store accounts assigned to them. The ideal candidate is an excellent communicator with outstanding verbal and written skills, a strong customer service orientation, and exceptional organizational abilities. The selected individual must demonstrate the capacity to work effectively both within a collaborative team environment and independently with minimal supervision.

Core Competencies include:

  • Effective Communication and Team Collaboration
  • Analytical and Critical Thinking Skills
  • Intermediate Technical Skills, particularly in Excel
  • Problem Solving Abilities
  • Customer Insight and Understanding
  • Logic and Results Orientation
  • Innovative and Creative Thinking
  • Ability to Prioritize Tasks

Performance Expectations:

  • Increase visibility for AFA in the marketplace
  • Serve as the primary contact for designated stores
  • Manage order entry and follow-up processes
  • Respond to phone calls and emails promptly
  • Deliver exceptional customer service
  • Maintain extensive product knowledge across all lines
  • Achieve monthly sales objectives
  • Engage in upselling and cross-selling initiatives
  • Provide training and coaching to store Customer Service Representatives
  • Follow up on quotes, inquiries, and resolve complaints
  • Execute merchandising plans as directed
  • Conduct store visits for high-level discussions, training sessions, and coaching
  • Distribute samples, pricing information, and other relevant materials

Performance Standards:

  • Experience in the Building Materials industry or relevant educational background in Sales/Customer Service.
  • Proficient in Microsoft Office applications.
  • Compliance with all Health & Safety policies and procedures.
  • Strong verbal and written communication skills to engage with all organizational levels.
  • Ability to identify problems and develop effective solutions.
  • Travel may be required; a valid driver's license is necessary.
  • Self-motivated with high energy and a positive attitude.

Work Environment:

  • Competitive base salary range with additional bonus potential.
  • Full-time schedule with standard working hours and potential overtime.
  • Collaborative work within the Retail Account Team.
  • Opportunities for career advancement.

AFA Forest Products Inc. is committed to equal employment opportunities. We encourage individuals interested in becoming part of our team to apply with the necessary qualifications. We appreciate all applications; however, only those selected for an interview will be contacted.

AFA Forest Products Inc. is dedicated to ensuring an inclusive hiring process. If any applicant requires accommodations during the application, interview, or selection processes, please reach out to our HR department.

About AFA Forest Products Inc.

AFA Forest Products Inc. is a proudly Canadian-owned company with a national presence. Our mission is to provide unparalleled service in the distribution sector while leading with innovative products and marketing strategies. We pride ourselves on staying ahead of industry trends and being at the forefront of the distribution landscape. For more information, please visit our website.



  • Calgary, Alberta, Canada Hallmark Full time

    Job Summary:The Retail Merchandising Specialist is a part-time role that is an integral part of the field merchandising team at Hallmark. Reporting to the Territory Manager, this position is responsible for the maintenance of Hallmark departments within our retail partners, including ordering, receiving, and merchandising of product in accordance with a...


  • Calgary, Alberta, Canada Hallmark Full time

    Job Summary:The Retail Merchandising Specialist is a part-time role that is an integral part of the field merchandising team at Hallmark. Reporting to the Territory Manager, this position is responsible for the maintenance of Hallmark departments within our retail partners, including ordering, receiving, and merchandising of product in accordance with a...


  • Calgary, Alberta, Canada Gillfor Distribution Full time

    Position Overview:Gillfor Distribution is seeking a dedicated Retail Account Representative to join our dynamic team. This role is pivotal in managing the various aspects of our Big Box Retail Store accounts.Key Responsibilities:Facilitate brand visibility in the marketplace.Serve as the primary contact for designated retail locations.Manage order processing...


  • Calgary, Alberta, Canada Gillfor Distribution Full time

    Position Overview:Gillfor Distribution is seeking a dedicated Retail Account Representative to enhance our operations.The primary role of the Retail Account Representative is to manage and support various aspects of assigned Big Box Retail Store accounts. The ideal candidate will possess strong communication abilities, both verbal and written, alongside a...


  • Calgary, Alberta, Canada Gillfor Distribution Full time

    Position Overview:Gillfor Distribution is seeking a dedicated Retail Account Representative to enhance our operations.The primary role of the Retail Account Representative is to manage and support the Big Box Retail Store accounts assigned to them. The ideal candidate will possess excellent communication abilities, both verbal and written, along with a...


  • Calgary, Alberta, Canada AFA Forest Products Inc. Full time

    AFA Forest Products Inc. is seeking a dedicated Retail Account Representative to join our dynamic team. The primary role of the Retail Account Representative is to manage and enhance relationships with assigned Big Box Retail Store accounts. The ideal candidate will possess strong communication abilities, both verbal and written, and demonstrate a...


  • Calgary, Alberta, Canada AFA Forest Products Inc. Full time

    AFA Forest Products Inc. is currently seeking a Retail Account Representative. The primary role of the Retail Account Representative is to manage all facets of the assigned Big Box Retail Store accounts. The ideal candidate is an excellent communicator with outstanding verbal and written communication abilities, a strong customer service orientation, and...


  • Calgary, Alberta, Canada Marshall Retail Group Full time

    Are you looking for a challenging role in a fast-paced environment? We are seeking a highly motivated and organized individual to join our team as a Stock and Inventory Specialist at Marshall Retail Group. As a Stock and Inventory Specialist, you will be responsible for managing and maintaining our inventory levels, ensuring accurate stock counts, and...


  • Calgary, Alberta, Canada Marshall Retail Group Full time

    Are you looking for a challenging role in a fast-paced environment? We are seeking a highly motivated and organized individual to join our team as a Stock and Inventory Specialist at Marshall Retail Group. As a Stock and Inventory Specialist, you will be responsible for managing and maintaining our inventory levels, ensuring accurate stock counts, and...

  • Accounting Specialist

    4 hours ago


    Calgary, Alberta, Canada ZEN TECH IT SOLUTIONS INC Full time

    Accounting SpecialistZen Tech IT Solutions Inc. is seeking an experienced Accounting Specialist to join our team. As an Accounting Specialist, you will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and ensuring compliance with accounting standards.Key Responsibilities:Calculate and prepare cheques...

  • Accounting Specialist

    27 minutes ago


    Calgary, Alberta, Canada ZEN TECH IT SOLUTIONS INC Full time

    Accounting SpecialistZen Tech IT Solutions Inc. is seeking an experienced Accounting Specialist to join our team. As an Accounting Specialist, you will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and ensuring compliance with accounting standards.Key Responsibilities:Calculate and prepare cheques...


  • Calgary, Alberta, Canada MCA Full time

    About MCAMCA is a leading Canadian merchandising company that provides top-notch services to retailers and consumer packaged goods companies across Canada. Our diverse range of services includes merchandising, sales, price collection, retail audits, retail store renovations, and more.The OpportunityAs a Retail Merchandising Specialist, you will have the...


  • Calgary, Alberta, Canada MCA Full time

    About MCAMCA is a leading Canadian merchandising company that provides top-notch services to retailers and consumer packaged goods companies across Canada. Our diverse range of services includes merchandising, sales, price collection, retail audits, retail store renovations, and more.The OpportunityAs a Retail Merchandising Specialist, you will have the...

  • Accounting Specialist

    4 weeks ago


    Calgary, Alberta, Canada Recruitment Partners Full time

    Accounting SpecialistOur client is seeking a skilled Accounting Specialist to enhance their finance team. The ideal candidate will play a key role in financial reporting, general ledger maintenance, tax compliance, and banking operations. This position offers a contract-to-permanent pathway with a flexible work schedule.Key Responsibilities:Process cash...

  • Accounting Specialist

    4 weeks ago


    Calgary, Alberta, Canada CROWFOOT PLATES REGISTRY INC. Full time

    Job Overview: Accounting SpecialistWe are seeking a dedicated Accounting Specialist to join our team at CROWFOOT PLATES REGISTRY INC.. This role is essential for maintaining our financial integrity and ensuring accurate reporting.QualificationsEducation: Completion of secondary school is required.Experience: A minimum of 2 to 3 years in a similar role is...


  • Calgary, Alberta, Canada RONA+ Full time

    Position: Retail Merchandising SpecialistCompany: RONA+Overview:As a valued member of the RONA+ team, you will experience a range of benefits, including:An inclusive and secure work environmentEncouragement of a healthy work-life balanceExclusive discounts for employeesBenefits:We offer comprehensive insurance options (subject to certain conditions). Join us...

  • Accounting Specialist

    4 weeks ago


    Calgary, Alberta, Canada 1938751 Alberta Ltd oa Fusion Sushi and Thai Full time

    Position Overview: Accounting SpecialistWe are seeking a dedicated Accounting Specialist to join our team at 1938751 Alberta Ltd o/a Fusion Sushi and Thai. This role is essential for maintaining our financial integrity and ensuring accurate record-keeping.QualificationsEducation: Completion of College/CEGEP or equivalent experience is required.Experience: A...


  • Calgary, Alberta, Canada CB Canada Full time

    Accounts Payable Specialist Job SummaryCB Canada is seeking a skilled Accounts Payable Specialist to join our team in Calgary, AB. As an Accounts Payable Specialist, you will be responsible for the accurate and timely processing of vendor invoices into our accounting system.Main Responsibilities:Process vendor invoices, ensuring coding and approvals are...


  • Calgary, Alberta, Canada CB Canada Full time

    Accounts Payable Specialist Job SummaryCB Canada is seeking a skilled Accounts Payable Specialist to join our team in Calgary, AB. As an Accounts Payable Specialist, you will be responsible for the accurate and timely processing of vendor invoices into our accounting system.Main Responsibilities:Process vendor invoices, ensuring coding and approvals are...


  • Calgary, Alberta, Canada CB Canada Full time

    Accounts Payable Specialist Job SummaryCB Canada is seeking a skilled Accounts Payable Specialist to join our team in Calgary, AB. As an Accounts Payable Specialist, you will be responsible for the accurate and timely processing of vendor invoices into our accounting system.Main Responsibilities:Process vendor invoices, ensuring coding and approvals are...