Reservations Supervisor

4 weeks ago


Stratford, Ontario, Canada The Bruce Hotel Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at The Bruce Hotel. As a key member of our front desk team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and ensuring that safety standards and departmental policies are met.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Supervise staff
  • Ensure that safety standards and departmental policies are met
Work Conditions and Physical Capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Tight deadlines
  • Combination of sitting, standing, walking
Health Benefits
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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