Reservations Coordinator

2 months ago


Stratford, Ontario, Canada The Bruce Hotel Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at The Bruce Hotel. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Coordinate reservations and room assignments to ensure maximum occupancy and guest satisfaction.
  • Supervise and train front desk staff to provide exceptional guest service and resolve any issues that may arise.
  • Develop and implement procedures to improve efficiency and productivity in the front desk area.
  • Collaborate with other departments to ensure seamless communication and service delivery.
  • Monitor and maintain accurate records of guest interactions, reservations, and room assignments.
Requirements:
  • 1-2 years of experience in a front desk or reservations role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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