Reservations Supervisor

2 weeks ago


Stratford, Ontario, Canada The Bruce Hotel Full time

Job Title: Reservations Supervisor

About the Role:

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at The Bruce Hotel. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest arrivals, and ensuring seamless check-in and check-out experiences.

Key Responsibilities:

  • Coordinate reservations and manage guest arrivals
  • Ensure accurate and efficient check-in and check-out processes
  • Provide exceptional customer service and resolve guest complaints
  • Collaborate with other departments to ensure smooth hotel operations
  • Maintain accurate records and reports

Requirements:

  • 1 year of experience in a similar role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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