Service Ambassador

1 month ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential with OpenRoad Auto Group

At OpenRoad Auto Group, we're passionate about delivering exceptional customer experiences. As a Service Greeter, you'll play a vital role in setting the tone for our guests' visits.

Key Responsibilities:
  • Greet and welcome customers, determining the nature of their visit and directing them to the correct department or personnel.
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Control and track loaner vehicles and their conditions, and assist in moving loaner and guest vehicles into designated areas.
  • Perform customer follow-up duties by phone.
  • Keep the customer lounge area presentable and tidy, including stocking the coffee area.
  • Follow company safety policies and practices, and immediately report any accidents to a Manager/Supervisor.
What We Offer:
  • A dynamic and collaborative work environment with opportunities for growth and development.
  • A comprehensive extended health and dental plan, tailored to associate wellness.
  • Recognition and engagement events to celebrate your achievements.
  • And more

We're looking for a team player who is excited to learn, work hard, and take ownership of their role. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we'd love to hear from you.



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