Food Service Team Lead

6 days ago

Cranbrook, Canada McDonald's Restaurant Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at McDonald's Restaurant. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of our food service staff, including food preparation, portioning, and presentation.
  • Train and Develop Staff: Provide training and guidance to staff members on job duties, sanitation procedures, and safety protocols.
  • Quality Control: Ensure that all food and beverages meet our high quality standards, and address any customer complaints or concerns in a timely and professional manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Work Schedules: Establish and manage work schedules to ensure that our restaurant is adequately staffed during peak periods.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Fast-paced environment with frequent standing and walking.
  • Physical Capabilities: Ability to lift up to 25 pounds and stand for extended periods.
Working Conditions
  • Work Setting: On-site customer service in a restaurant environment.
  • Work Conditions: Fast-paced environment with frequent standing and walking.
Personal Suitability
  • Client Focus: Strong customer service skills and ability to work effectively with customers.
  • Efficient Interpersonal Skills: Ability to work effectively with staff members and management.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Team Player: Strong team player with a positive attitude and a willingness to support colleagues.
Financial Benefits
  • Group Insurance Benefits: Comprehensive group insurance benefits package.
Other Benefits
  • Other Benefits: Other benefits as per company policy.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 35 to 40 hours per week.

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