Food Service Team Lead

2 months ago


Cranbrook, Canada Canadian 2 for 1 pizza Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Canadian 2 for 1 Pizza. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food preparation and presentation.

Key Responsibilities
  • Supervise and Coordinate Food Preparation

Oversee the activities of our food preparation staff, ensuring that all dishes are prepared to our high standards.

Train and Develop Staff

Provide comprehensive training to our staff on food preparation, sanitation, and safety procedures.

Quality Control and Assurance

Ensure that all food and service meet our quality control standards, maintaining the highest level of customer satisfaction.

Customer Service

Address customer complaints and concerns in a professional and courteous manner.

Inventory Management

Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory is always up-to-date.

Food Order Summaries

Prepare detailed summaries of food orders for our chef, ensuring that all orders are accurate and complete.

Culinary Knowledge

Have a thorough knowledge of our establishment's culinary genres, ensuring that our menu offerings are always up-to-date and accurate.

Tray Assembly and Delivery

Supervise and check the assembly of trays, ensuring that all dishes are presented to our high standards.

Food Trolley Delivery

Supervise and check the delivery of food trolleys, ensuring that all dishes are delivered to our customers in a timely and efficient manner.

Work Schedules

Establish and maintain work schedules for our food preparation staff, ensuring that all shifts are covered and that our customers receive the highest level of service.

Supervision
  • Team Size

Supervise a team of 3-4 staff members.

Work Conditions and Physical Capabilities
  • Work Environment

Work in a fast-paced environment, often under pressure to meet deadlines.

Physical Demands

Stand for extended periods, requiring physical stamina and endurance.

Work Term

Permanent position, offering stability and security.

Work Language

English language proficiency required.

Hours of Work

40 hours per week, ensuring a healthy work-life balance.


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