Service Coordinator

4 weeks ago

Penticton, British Columbia, Canada CB Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at CB Canada. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our mobility solutions business.

Key Responsibilities
  • Client Service: Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Order Management: Analyze and verify the accuracy of orders, ensuring that all necessary information is complete and up-to-date.
  • Inventory Management: Work with our inventory management system to ensure that all mobility devices and equipment are properly tracked and maintained.
  • Technical Support: Collaborate with our technical team to troubleshoot and resolve any technical issues related to mobility devices and equipment.
  • Communication: Develop and maintain strong relationships with clients, colleagues, and other stakeholders through effective communication and problem-solving skills.
Requirements
  • Education: Post-secondary diploma or degree in a related field (e.g. business, healthcare, customer service).
  • Experience: Minimum 2 years of experience in a customer-facing role, preferably in the healthcare or mobility industry.
  • Technical Skills: Proficient in Microsoft Excel and other software applications relevant to the role.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Empathy: Ability to empathize with clients and provide a high level of customer satisfaction.
Why Join Our Team

At CB Canada, we are committed to providing exceptional service to our clients and making a positive impact in our community. As a Service Coordinator, you will have the opportunity to work with a dynamic team and contribute to the success of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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