Service Operations Coordinator
3 weeks ago
Join Lakeside Process Controls Ltd. as a Service Operations Coordinator
In this position, you will be tasked with:
- Facilitating all communications among clients, external sales teams, and service technicians
- Managing urgent customer calls and organizing the deployment of technicians
- Offering internal support to the technical team
- Ensuring clear communication to service personnel
- Addressing customer inquiries and resolving complaints
- Drafting service contracts and job quotations
- Providing administrative assistance for the organization
- Monitoring completed projects and invoicing procedures
Qualifications:
- Bachelor's Degree and/or College Diploma
- 3-5 years of experience in service coordination or order management
- Strong communication and problem-solving abilities
- Excellent attention to detail and organizational skills
- Proficiency in MS Office and Windows operating systems
What Lakeside Process Controls Ltd. offers:
- Flexible work schedules
- Competitive salary package with RRSP-matching
- Comprehensive benefits plan
- Opportunities for ongoing learning and professional growth
- Participation in a recognized Wellness Program
Lakeside Process Controls Ltd. is committed to employment equity and diversity. We welcome applications from all qualified candidates, including individuals with disabilities, Indigenous peoples, women, and members of visible minorities.
If you are enthusiastic about service coordination and excel in a fast-paced work environment, this opportunity at Lakeside Process Controls Ltd. may be an ideal match for you.
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