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Customer Service and Operations Coordinator

2 months ago

Mississauga, Ontario, Canada Bewell Clinics Full time
About BeWell Clinics

BeWell Clinics is a leading provider of comprehensive mental health care services. Our team of dedicated clinicians and support staff work together to deliver high-quality care to our patients.

Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day functioning of our clinics.

Key Responsibilities
  • Provide administrative support to the operations team, including scheduling appointments, managing patient records, and coordinating with other departments.
  • Assist with billing and insurance claims, ensuring accurate and timely submission.
  • Support the care team with intake consultations, retention efforts, and other administrative tasks.
  • Maintain the professional appearance of our clinics, including light cleaning and organization.
  • Assist with IT troubleshooting and other technical issues as needed.
  • Communicate with patients, staff, and external partners in a professional and courteous manner.
Requirements
  • 2+ years of relevant administrative experience, preferably in a healthcare setting.
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficient in MS Office and other administrative software.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach.
What We Offer
  • A competitive hourly rate, with opportunities for performance-based bonuses.
  • A comprehensive benefits package, including extended health benefits.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to work with a leading provider of mental health care services, making a positive impact on the lives of our patients.