Assistant Manager for Restaurant Operations

3 weeks ago


Toronto, Ontario, Canada A&W RESTAURANT Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily operations of our restaurant, ensuring a high standard of service and customer satisfaction.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is required.
Financial Responsibilities

Manage a budget ranging from $100,001 to $500,000.

Key Responsibilities
  • Identify and implement the types of services to be provided.
  • Oversee cash handling and ensure accurate completion of financial reports.
  • Conduct regular performance evaluations of staff.
  • Analyze costs associated with products and services.
  • Maintain and organize inventory effectively.
  • Ensure compliance with health and safety regulations.
  • Negotiate contracts with suppliers for food and other necessary items.
  • Engage with clients regarding catering services and facility usage.
  • Contribute to the development and execution of marketing strategies.
  • Address and resolve customer complaints and concerns promptly.
  • Deliver exceptional customer service.
  • Plan, organize, direct, control, and assess daily operational activities.
Supervisory Role

Responsible for supervising a team of 16-20 individuals.

Technical Skills
  • Proficient in using electronic cash registers.
  • Skilled in MS Excel and spreadsheet management.
Transportation Information

Public transportation options are readily available.

Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to work under pressure and meet tight deadlines.
  • Repetitive tasks may be required.
  • Attention to detail is essential.
  • Must be able to stand for extended periods.
Personal Attributes
  • Demonstrates accuracy and reliability.
  • Strong client-focused approach.
  • Exhibits dependable and organized work habits.
  • Possesses effective interpersonal skills.
  • Shows flexibility and a collaborative spirit.
Experience Requirements

Minimum of 1 year to less than 2 years of relevant experience is required.

This is a permanent position with a work schedule of 30 to 35 hours per week.



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