Guest Service Agent

1 week ago

Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time
Job Title: Guest Service Agent

We are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.
  • Complaint Resolution: Investigate and resolve guest complaints and claims in a professional and timely manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures, ensuring the well-being of our guests and staff.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Will train.
  • Language: English.
  • Work Environment: Hotel, motel, resort.
What We Offer:

We provide a welcoming work environment for persons with disabilities, newcomers, and refugees, as well as support for Indigenous people, Veterans, and mature workers. Our team is committed to delivering exceptional customer service and ensuring a positive experience for our guests.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Guest Service Agent

    11 hours ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Guest Service Agent

    24 hours ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Guest Service Agent

    4 days ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Guest Service Agent

    4 days ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesFront Desk Operations: Register arriving...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesFront Desk Operations: Register arriving...

  • Guest Service Agent

    4 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    4 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    3 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Guest Service Agent

    1 month ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Service Agent to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • guest service agent

    2 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Work Term: SeasonalWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room...

  • guest service agent

    2 months ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Durée de l'emploi: SaisonnierLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and...

  • guest service agent

    2 months ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Work Term: SeasonalWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room...

  • guest service agent

    2 weeks ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Durée de l'emploi: SaisonnierLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and...

  • Guest Service Manager

    1 week ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service quality. ", "ul": [{"li": "Co-ordinate activities with other...

  • Guest Service Manager

    1 week ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Guest Service Supervisor to join our team at Prestige Hudson Bay Lodge Smithers. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service quality. ", "ul": [{"li": "Co-ordinate activities with other...

  • Guest Service Manager

    1 week ago

    Smithers, Canada Prestige Hudson Bay Lodge Smithers Full time

    Job Title: Guest Service SupervisorPrestige Hudson Bay Lodge Smithers is seeking a highly skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Coordinate activities with other work units or...