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Administrative Support Specialist
3 months ago
About Us: Bradken is a prominent global entity specializing in the design, production, and distribution of premium steel and alloy castings. Our Specialty Product Division is currently looking for a Administrative Support Specialist - Customer Service to enhance our team. If you possess customer service expertise in an administrative environment and excel at managing multiple tasks, we would like to connect with you.
Position Overview: As an Administrative Support Specialist - Customer Service, you will play a vital role in facilitating administrative functions to assist management, contractors, and visitors efficiently and effectively. Your strong multitasking abilities will enable you to perform a variety of support duties, including responding to phone inquiries, maintaining system databases, managing data with our Document Control system, and executing other administrative tasks as needed. You will ensure adherence to document preparation and processing protocols, coordinate and schedule upcoming assignments, and align work priorities in collaboration with the VP Operations. With your exceptional communication skills, you will engage with internal stakeholders and customers to provide reception services (including answering phone calls) and administrative assistance to key personnel such as managers, contractors, and visitors. You will also assist with timesheet entries, verify the accuracy of timekeeping records, and ensure that all hours worked are correctly entered into the system database. Compliance with administrative tasks in accordance with company standards is essential.
Key Technical Criteria:
