Relief Community Shelter Worker

3 days ago


Toronto, Ontario, Canada Homes First Full time
About the Role

We are seeking a skilled and compassionate Relief Community Shelter Worker to join our team at Homes First Society. As a Relief Community Shelter Worker, you will play a vital role in providing support and services to individuals who are experiencing homelessness.

Key Responsibilities
  • Provide individualized support to tenants living in our housing or hostels, addressing challenges such as poverty, mental health, addictions, abuse, and social isolation.
  • Assist tenants in developing basic life management skills, accessing resources for health and well-being, and promoting assertive communication, goal setting, and self-esteem.
  • Work with tenants who have hoarding behaviors, mental health, and addiction issues, using case management as a tool to support residents in meeting their goals.
  • Apply knowledge of group processes and dynamics to facilitate effective support and services.
  • Stay up-to-date on rental legislation in Ontario and ensure compliance.
  • Utilize excellent organizational and time management skills to prioritize tasks and meet deadlines.
  • Work collaboratively with colleagues as part of a team to achieve shared goals.
  • Communicate effectively in English, both verbally and in writing, to ensure clear and concise communication with tenants and colleagues.
Requirements
  • Post-secondary education in a related field or equivalent combination of education and experience.
  • Previous experience working with individuals who are homeless or under-housed.
  • Knowledge of relevant laws, standards, and guidelines.
  • Demonstrated ability to communicate effectively in English, both verbally and written.
  • Knowledge of our tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness.
  • Excellent interpersonal, conflict resolution, and organizational skills.
  • Certificates in First Aid, CPR, Crisis Prevention, and Intervention are an asset.
  • Certificate of Completion of Homelessness Learning Hub's Harm Reduction for the Homelessness Sector is considered an asset.
What We Offer

Homes First Society is committed to creating an accessible and inclusive organization. We offer a supportive work environment, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our tenants.



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