Restaurant Operations Manager

20 hours ago


St Catharines, Ontario, Canada WIND RESTAURANT Full time
Restaurant Assistant Manager Job Description

At WIND RESTAURANT, we are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, negotiate arrangements with suppliers, and lead a team of 3-4 people to achieve sales targets and maintain high customer satisfaction.
  • Marketing and Sales: Participate in marketing plans and implementation, negotiate with clients for catering or use of facilities, and drive sales growth through effective sales strategies.
  • Customer Service: Address customers' complaints or concerns, provide exceptional customer service, and ensure a positive dining experience.
  • Event Management: Manage events, plan, organize, direct, control, and evaluate daily operations to ensure smooth execution.
Requirements:
  • Education: College/CEGEP degree
  • Experience: 2 years to less than 3 years of experience in a similar role
  • Skills: Excellent oral communication, flexibility, organized, reliability, team player, ability to multitask, and proficiency in electronic cash registers and point of sale systems.
Work Environment:

Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of sitting, standing, walking, and standing for extended periods.

We offer a permanent position with 40 to 44 hours per week, a competitive salary, and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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