Group Sales
3 weeks ago
About the Role
We are seeking a highly organized and motivated Group Sales & Events Coordinator to join our team at Nakiska Ski Resort. In this role, you will be responsible for managing all aspects of group bookings, events, and marketing initiatives.
Your Responsibilities
- Collaborate closely with the Groups, Marketing & Events Coordinator to ensure seamless event execution.
- Handle group bookings, including scheduling arrivals, lesson times, rentals, meals, and other requirements.
- Provide essential information to various departments, such as Rental, Food & Beverage, Ski School, and others, regarding group needs.
- Maintain excellent customer service by conducting follow-up calls and emails with clients after their vacations.
- Develop informative materials, such as brochures and packages, to promote group bookings.
- Track and analyze sales data for groups and events, including lessons, rentals, and ticket sales.
- Prepare detailed invoices for groups and review them with clients.
- Manage past-due accounts effectively.
- Engage in public relations activities and host media representatives during their visits to Nakiska.
- Organize and conduct familiarization tours at the resort, showcasing its amenities and attractions.
- Provide relevant information to the Calgary Office for press releases and marketing materials.
- Contribute to the website's maintenance by updating photos, snow reports, and event listings regularly.
About You
You are a highly organized individual with exceptional multitasking abilities. You thrive in fast-paced environments and possess strong communication and interpersonal skills. Your attention to detail is impeccable, and you have a proven ability to manage multiple tasks effectively.
Previous experience in customer service or the hospitality industry is an asset. You are a team player who is eager to contribute to a positive and collaborative work environment.
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