Winter Sports Sales and Instruction Specialist

4 weeks ago


Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

Winter Sports Sales and Instruction Specialist

Compensation: Sales responsibilities at $18.00/hr, Instruction roles starting at $20.00/hr for Level 1 qualifications, escalating to $30.00/hr for Level 4 qualifications.

Position Summary:

This role combines sales and instructional responsibilities, requiring a balance of performance and business acumen.

Sales Responsibilities:

  • Schedule lessons and assist guests with inquiries related to the resort.
  • Deliver exceptional guest service and experience.
  • Ensure all ski and snowboard lesson bookings are processed efficiently and accurately through various communication channels.

Instructional Responsibilities:

  • Provide high-quality ski and/or snowboard instruction to guests of all ages and skill levels.
  • Ensure that every guest enjoys a safe, engaging, and informative experience.
  • Execute additional tasks as assigned by the Winter Sports School.

Essential Knowledge Areas:

  • Adhere to policies and procedures outlined in the staff handbook.
  • Familiarity with the Winter Sports School orientation training.
  • Assist guests with resort-related inquiries.
  • Knowledge of Winter Sports School products, ticketing operations, and resort facilities.
  • Develop an understanding of skiing and snowboarding to accurately assess lesson levels.
  • Possess a solid understanding of Canadian ski and/or snowboard instruction practices or hold an equivalent international certification.
  • Comply with health and safety policies and incident reporting systems.
  • Demonstrate strong group management skills.

Key Responsibilities:

  • Accept assignments that align with your qualifications and position within the Winter Sports School.
  • Maintain a professional appearance and image as per departmental guidelines.
  • Provide outstanding guest service and prioritize mountain safety for all visitors and staff.
  • Deliver ski and/or snowboard instruction in accordance with established standards.
  • Offer constructive feedback in a supportive manner to help students and instructors achieve their objectives.
  • Ensure all communications with guests and staff are professional and timely.
  • Assist other departments with operational tasks as directed by management.
  • Guarantee the accuracy of all information provided.
  • Previous experience in money handling, skiing, snowboarding, or guest service roles is preferred but not mandatory.

Required Skills:

  • Strong work ethic with a focus on teamwork.
  • Effective communication and active listening skills.
  • Positive attitude, punctuality, reliability, and responsibility.
  • Computer literacy, including proficiency in office software and booking systems.
  • Ability to work independently and methodically.
  • Capacity to perform under pressure in a dynamic environment.
  • Strong organizational abilities.
  • Minimum Level 1 internationally recognized qualification in ski and/or snowboard instruction.
  • Ability to convey ski and/or snowboard concepts in a guest-friendly manner.

Application Requirements:

  • Valid work authorization in Canada.
  • Cover letter and resume/CV.
  • Proof of certification and active membership.
  • Criminal record check with clearance for working with children, completed within the last year.


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Winter Sports School Sales and Instruction Specialist Compensation: Sales responsibilities at $18.00/hr, Instructional duties starting at $20.00/hr for Level 1 qualifications, escalating to $30.00/hr for Level 4 qualifications. Position Summary: This role encompasses a balanced combination of sales and instructional responsibilities, influenced...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales and Instruction Representative to join our team at Resorts of the Canadian Rockies. As a key member of our Winter Sports School, you will be responsible for delivering exceptional sales and instruction services to our guests.Key ResponsibilitiesProvide superior guest service and mountain...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales and Instruction Representative to join our team at Resorts of the Canadian Rockies. As a key member of our Winter Sports School, you will be responsible for delivering exceptional sales and instruction services to our guests.Key ResponsibilitiesProvide superior guest service and mountain...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales and Instruction Representative to join our team at Resorts of the Canadian Rockies. As a key member of our Winter Sports School, you will be responsible for delivering exceptional sales and instruction services to our guests.Key ResponsibilitiesProvide superior guest service and mountain...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales and Instruction Representative to join our team at Resorts of the Canadian Rockies. As a key member of our Winter Sports School, you will be responsible for delivering exceptional sales and instruction services to our guests.Key ResponsibilitiesProvide superior guest service and mountain...


  • Kananaskis Improvement District, Canada Resort of the Canadian Rockies Full time

    Nakiska Winter Sports School Sales Representative/ Instructor Winter Wage: Sales duties $18.00/hr, Instructing duties starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, $30.00/hr for Level 4 qualifications. Position Overview: The sales representative and instructing role is a...


  • Kananaskis, Canada Resorts of the Canadian Rockies Full time

    Nakiska Winter Sports School Sales Representative/Instructor Winter 202 4-25 Wage: Sales duties$18.00/hr, Instructing duties starting at $20.00/hr for Level 1qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3qualifications, $30.00/hr for Level 4 qualifications. Position Overview: The sales representative and...


  • Kananaskis, Canada Resort of the Canadian Rockies Full time

    Nakiska Winter Sports School Sales Representative/ Instructor Winter 2024-25 Wage: Sales duties $18.00/hr, Instructing duties starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, $30.00/hr for Level 4 qualifications. Position Overview: The sales representative and instructing role is...


  • Kananaskis, Canada Resort of the Canadian Rockies Full time

    Nakiska Winter Sports School Supervisor 2024/25 Wage: Earn up to $25.75/hr based on certification and experience. Position Overview: · To support all aspects of the Winter Sports School operation. · Ensure the consistency and high level of staff well-being. · Support the quality control of the guest experience. Key Areas of Knowledge: · Abide by...


  • Kananaskis, Canada Resorts of the Canadian Rockies Full time

    Nakiska Winter Sports School Supervisor 2024/25 Wage: Earn up to $25.75/hr based on certification andexperience. Position Overview: · To support all aspects ofthe Winter Sports School operation. · Ensure the consistency andhigh level of staff well-being. · Support the qualitycontrol of the guest experience. Key Areas of Knowledge: ·...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Resorts of the Canadian Rockies Full-Time Ski/Dual Instructor for Winter Season Compensation: Starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, $30.00/hr for Level 4 qualifications. Position Summary: Deliver exceptional ski and/or snowboard instruction to guests of...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Full-Time Ski/Dual Instructor Position at Nakiska Resort Compensation: Starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, and $30.00/hr for Level 4 qualifications. Position Summary: Deliver exceptional ski and/or snowboard instruction to guests of varying ages and skill...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Full-Time Ski and Snowboard Instructor at Resorts of the Canadian Rockies Compensation: Starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, and $30.00/hr for Level 4 qualifications. Position Summary: Deliver exceptional ski and/or snowboard instruction to guests of varying...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:Nakiska Winter Sports School is seeking a highly skilled and enthusiastic Snowboard Instructor to join our team for the winter season. As a Snowboard Instructor, you will be responsible for providing high-quality snowboard instruction to guests of all ages and ability levels.Key Responsibilities:Deliver excellent snowboard instruction, adhering...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:Nakiska Winter Sports School is seeking a highly skilled and enthusiastic Snowboard Instructor to join our team for the winter season. As a Snowboard Instructor, you will be responsible for providing high-quality snowboard instruction to guests of all ages and ability levels.Key Responsibilities:Deliver excellent snowboard instruction, adhering...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:Nakiska Winter Sports School is seeking a highly skilled and experienced Ski Instructor to join our team as a Full Time Instructor for the Winter season. As a Ski Instructor, you will be responsible for providing high-quality ski instruction to guests of all ages and ability levels.Key Responsibilities:Deliver exceptional ski instruction to...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:Nakiska Winter Sports School is seeking a highly skilled and experienced Ski Instructor to join our team as a Full Time Instructor for the Winter season. As a Ski Instructor, you will be responsible for providing high-quality ski instruction to guests of all ages and ability levels.Key Responsibilities:Deliver exceptional ski instruction to...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly skilled and enthusiastic Snowboard Instructor to join our team at Nakiska Winter Sports School. As a Snowboard Instructor, you will be responsible for providing high-quality snowboard instruction to guests of all ages and ability levels.Key Responsibilities:Deliver excellent snowboard instruction, adhering to standards...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly skilled and enthusiastic Snowboard Instructor to join our team at Nakiska Winter Sports School. As a Snowboard Instructor, you will be responsible for providing high-quality snowboard instruction to guests of all ages and ability levels.Key Responsibilities:Deliver excellent snowboard instruction, adhering to standards...


  • Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

    Resorts of the Canadian Rockies Part-Time Snowboard Instructor for Winter Season Compensation: Starting at $20.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, and $30.00/hr for Level 4 qualifications. Position Summary: Deliver high-quality snowboard instruction to guests of various...