Customer Service Representative
7 days ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Process customer orders and resolve any issues that may arise
- Troubleshoot and resolve customer complaints in a timely and professional manner
- Provide customers with product and service information to ensure they have a positive experience
- Research and provide requested information to customers
- Follow up with customers to ensure their issues have been resolved
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and customer service skills
- Basic computer skills and ability to learn new software
- Ability to work in a fast-paced environment and adapt to changing situations
- Previous customer service or sales experience an asset
What We Offer:
- A fun and dynamic work environment
- Competitive wages and excellent benefits
- Opportunities for career advancement and professional growth
- A comprehensive training program to ensure your success
Accommodations:
We welcome applications from people with disabilities and offer accommodations during the assessment and selection process.
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