Department Head
2 weeks ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Smoke Zone. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Direct and manage a team of 5-10 staff members, providing guidance and support to ensure they meet their performance goals.
- Inventory Management
- Organize and maintain accurate inventory levels, ensuring that stock is properly stored and rotated.
- Sales and Customer Service
- Assign sales staff to duties, ensuring that customers receive excellent service and that sales targets are met.
- Merchandise Management
- Order merchandise, authorize returns, and maintain accurate records of stock levels and sales performance.
- Performance Management
- Conduct regular performance reviews, providing feedback and coaching to staff to improve their performance.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience
- At least 7 months to less than 1 year of experience in a retail management role.
- Work Term
- Permanent position.
- Work Language
- English.
- Hours
- 35 hours per week.
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