Department Head

2 weeks ago


Markham, Ontario, Canada Smoke Zone Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Smoke Zone. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of 5-10 staff members, providing guidance and support to ensure they meet their performance goals.
  • Inventory Management
    • Organize and maintain accurate inventory levels, ensuring that stock is properly stored and rotated.
  • Sales and Customer Service
    • Assign sales staff to duties, ensuring that customers receive excellent service and that sales targets are met.
  • Merchandise Management
    • Order merchandise, authorize returns, and maintain accurate records of stock levels and sales performance.
  • Performance Management
    • Conduct regular performance reviews, providing feedback and coaching to staff to improve their performance.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience
    • At least 7 months to less than 1 year of experience in a retail management role.
Working Conditions
  • Work Term
    • Permanent position.
  • Work Language
    • English.
  • Hours
    • 35 hours per week.

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