Guest Services Coordinator
4 weeks ago
The Spirit Ridge Owner Association is seeking a dedicated Reservations Supervisor to oversee and enhance our guest services operations. This is a permanent role that requires a commitment of 30 to 40 hours per week in a dynamic environment.
Work EnvironmentThis position is based in a university or college setting located in a rural area. Candidates should be prepared for potential relocation, as costs will not be covered by the employer.
Key Responsibilities- Supervise a team of 3-4 staff members and perform the same duties as those being managed.
- Assist clients and guests with specific needs to ensure a positive experience.
- Coordinate, assign, and review work tasks among team members.
- Recruit, train, and mentor staff on job responsibilities, safety protocols, and organizational policies.
- Maintain operational integrity of computer systems and equipment, arranging necessary repairs to support business continuity.
- Order materials and supplies as needed for efficient operations.
Proficiency in MS Outlook is required for effective communication and task management.
Safety and SecurityA criminal record check will be conducted as part of the hiring process.
Work ConditionsCandidates should be prepared for a fast-paced environment that may require overtime and the ability to stand for extended periods while working under pressure.
Personal AttributesThe ideal candidate will demonstrate:
- Attention to detail
- Client-focused approach
- Dependability and reliability
- Excellent verbal and written communication skills
- Flexibility and adaptability
- Strong interpersonal skills
- Sound judgment and organizational abilities
- A collaborative team spirit
As part of the application process, candidates will be asked:
- Are you available for shift or on-call work?
- Are you currently a student?
- Are you legally authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have relevant experience in this field?
- What is your highest level of education completed?
We offer a comprehensive benefits package that includes:
- Health Benefits: Dental plan, health care plan, vision care benefits
- Financial Benefits: Life insurance
- Additional Perks: On-site amenities, housing options, and available parking
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