Administrative Support Specialist
4 weeks ago
Position Overview:
We are seeking a dedicated administrative support specialist to enhance our customer service operations within the automotive sector. In this role, you will be essential in ensuring smooth interactions with clients while managing various administrative tasks. If you possess experience in the automotive field and are committed to delivering exceptional service, this position may be ideal for you.
About Us:
Robert Bernard has been a leader in the automotive industry since 1950, driven by a commitment to excellence and teamwork. Our supportive environment fosters collaboration among colleagues and provides access to a vast network of garages across Quebec, equipping you with the resources necessary for professional growth.
Key Responsibilities:
- Handle incoming calls and provide top-notch customer assistance;
- Greet clients warmly, ensuring a welcoming atmosphere;
- Respond to customer inquiries both in-person and via phone;
- Organize appointments and oversee payment processes;
- Manage cash transactions, deposits, and customer account records;
- Assist technical advisors with their responsibilities.
What We Provide:
- Competitive hourly wage ranging from $24 to $30, depending on experience;
- Emphasis on work-life balance;
- Comprehensive group benefits and retirement savings plan;
- Annual salary reviews;
- Additional paid holidays;
- Bonuses for employee referrals;
- Recognition gifts for long-term service;
- Discounts on vehicle purchases;
- Access to a professional support program;
Qualifications:
- Experience in customer service;
- Strong administrative capabilities;
- Excellent communication skills;
- Positive demeanor and ability to work in a team;
- Interest in the automotive industry;
- Proficiency in Microsoft Office and internet applications;
Our Culture:
We pride ourselves on being a diverse team that learns and grows together. Our workplace is built on respect and inclusivity, ensuring that every member can thrive and contribute meaningfully.
We look forward to welcoming a new member to our team.
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