Culinary Services Supervisor

4 weeks ago

Delta, British Columbia, Canada Hemlock Ventures Inc. Full time
Position Overview

The role of the Food Service Supervisor at Hemlock Ventures Inc. involves overseeing the daily operations of our food service establishment. This position is essential in ensuring that our culinary team delivers high-quality meals and exceptional customer service.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role within the food service industry
Work Environment

The supervisor will work in a fast-paced environment that requires the ability to handle pressure and maintain high standards of quality.

Key Responsibilities
  • Develop and implement methods to meet work schedules
  • Supervise and coordinate the activities of staff involved in food preparation and service
  • Train new employees on job responsibilities, sanitation, and safety protocols
  • Estimate the necessary ingredients and supplies for meal preparation
  • Recruit and hire food service personnel
  • Ensure compliance with quality control standards for food and service
  • Prepare budget plans and cost estimates for operations
  • Address and resolve customer complaints and concerns
  • Maintain accurate records of inventory, repairs, sales, and waste
  • Compile and submit operational reports
  • Prepare food order summaries for the kitchen staff
  • Possess knowledge of various culinary styles and cuisines
  • Establish and manage work schedules for the team
Supervision

The supervisor will manage a team of approximately 11-15 individuals, including:

  • Food service counter attendants and food preparers
  • Kitchen and food service assistants
Physical Demands

This position requires:

  • Ability to work in a fast-paced environment
  • Capability to work under pressure
  • Combination of sitting, standing, and walking
  • Standing for extended periods
  • Bending, crouching, and kneeling as necessary
Personal Attributes

The ideal candidate will demonstrate:

  • Strong client focus
  • Effective interpersonal skills
  • Excellent verbal communication abilities
  • Team-oriented mindset
Additional Information

This is a permanent position requiring 40 hours of work per week. The primary language of work is English.

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