Visitor Services Coordinator

1 month ago

Ottawa, Ontario, Canada The Bank of Canada Full time
Job Title: Visitor Services Coordinator

About the Role:

The Bank of Canada is seeking a highly motivated and organized Visitor Services Coordinator to join our team. As a key member of our Visitor Services team, you will play a central role in delivering exceptional visitor experiences and educational programs at our Museum.

Key Responsibilities:

  • Develop and deliver educational programs for visitors, both in-person and virtually
  • Coordinate the daily operation of the Museum, including scheduling and assigning tasks to Museum Guides
  • Assist with the development and implementation of curriculum-based educational programs
  • Support the Interpretation and Outreach team in the development of virtual and onsite educational programs
  • Provide input into the recruitment and performance evaluation of Museum interpretive staff
  • Contribute to the evaluation of visitors' experiences by gathering statistics and working on various short-term assignments

Requirements:

  • Post-secondary degree or diploma in a related field (e.g., education, public history, Museum education & interpretation studies, museum studies)
  • Minimum of one year of work experience coordinating services to the public and a minimum of two years of relevant programming experience (in person and virtual) in a museum or public setting
  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language

What We Offer:

  • Competitive compensation and benefits package
  • Opportunity to work in a dynamic and innovative organization
  • Professional development opportunities

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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