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Administrative Operations Coordinator

3 months ago

Windsor, Ontario, Canada TRIGO Global Quality Solutions Full time

TRIGO is seeking to recruit an Administrative Operations Coordinator.

Primary Objective of an Administrative Operations Coordinator

To strategize, supervise, and direct administrative functions for a designated site or area; encompassing documentation, information management, data processing, and various office support activities.

Delivering exceptional customer service to both internal stakeholders and external clients is paramount.

Assist and align with the company's Quality Policies and Quality Management System (QMS).

Reporting Structure

Reports to the Regional Manager or Site Manager.

Key ResponsibilitiesClient Relations & Business Development
  • Provide requested data in both physical and digital formats.
  • Input data into the customer portal.
  • Manage purchase order collection and submission.
  • Follow up with clients to obtain necessary documentation.
  • Generate reports for clients as required.
Operational Duties
  • Oversee employee leave of absence and attendance records.
  • Assist with recruitment processes as necessary.
  • Input data into the company portal; ensure accuracy of data and hours.
  • Manage organizational charts and mentorship programs.
  • Commit to minimizing workplace incidents.
  • Comply with local and corporate Health & Safety regulations.
Organizational Management
  • Ensure timely processing of payroll and invoicing.
  • Digitally store all essential job documents in accordance with TRIGO filing standards.
  • Manage client communication uploads to relevant files.
  • Procure necessary supplies for site operations and maintain expense records.
  • Track incoming payments and contract documentation.
  • Conduct audits on electronic job files for compliance.
  • Coordinate and assign inspectors for operational tasks as needed.
  • Maintain monthly safety and site audit trackers.
Technical Responsibilities
  • Record time entries in the company portal.
  • Organize hard copy data in compliance with ISO standards.
  • Verify entries in the EPIC system and reconcile with payroll records.
  • Audit EPIC entries for precision.
  • Prepare monthly Key Performance Indicator (KPI) reports.
  • Document minutes from monthly Site Operations meetings.
Additional Duties
  • Complete any other tasks as assigned.
Required Knowledge, Skills, and Abilities

Technical Skills:

  • Proficiency in the local language.
  • Proficiency in English.
  • Computer skills, particularly in Microsoft Office (basic Excel) and Outlook.

Values & Behaviors:

  • Global teamwork.
  • Collaborative spirit.
  • Empathy towards individuals.
  • Openness to new ideas.
  • Commitment to excellence.
  • Responsiveness.
  • Resilience under pressure.
  • Rigorous approach to tasks.
  • Customer-centric mindset.
  • Dependability and reliability.
  • Flexibility in approach.
  • Proactivity.
  • Independence.
  • Innovative thinking.
  • Courage to take bold actions.
Work Experience

Recommended Experience:

  • Minimum of 2 years in administrative or office-related roles.

Educational Background:

  • High School diploma or equivalent is preferred.
About TRIGO Global Quality Solutions

Established in 1997, TRIGO is a global entity providing Quality Management solutions tailored for the manufacturing sector, with a focus on the automotive and aerospace industries. With a workforce exceeding ten thousand professionals across more than 20 countries, TRIGO offers a comprehensive suite of Quality Assurance services, including inspection, auditing, consulting, and training.

TRIGO's extensive expertise and innovative digital systems have positioned it as a leading provider of quality solutions, delivering results in demanding sectors. The company has also expanded its services to encompass the medical, chemical, and food industries.

TRIGO Global Quality Solutions is committed to equal employment opportunities, ensuring fair treatment and respect for all individuals. Employment decisions are based solely on qualifications and performance, free from discrimination.

TRIGO Global Quality Solutions values all expressions of interest; however, only selected candidates will be contacted for further discussions.