Secretary Op-Oncology Clinic, BC Cancer Agency, Victoria BC

1 month ago

Victoria, British Columbia, Canada PHSA Full time
Job Summary

As a collaborative member of the healthcare team, the Secretary provides secretarial and administrative support within a team setting. Maintains a safe environment for patients, families, and staff by adhering to safety policies, procedures, guidelines, and emergency procedures.

Key Responsibilities
  • Receive calls from all sources, including patients, and refer calls to other parties or provide information as appropriate.
  • Determine the urgency of incoming calls and take appropriate action.
  • Relay information to and from clinical staff and outside facilities.
  • Obtain reports by contacting appropriate departments or outside sources.
  • Coordinate appointments and tests for patients in collaboration with the clinical team.
  • Access patient information systems to retrieve patient data, as appropriate.
  • Greet visitors and handle enquiries.
  • Arrange meetings/conferences and associated logistics. Act as a recording secretary by preparing agenda; drafting, typing, and distributing minutes. Prepare materials as required.
  • Open, screen, prioritize, and distribute mail. Maintain information and correspondence.
  • Format and edit documents for correspondence. Draft routine items for signature as required.
  • Assist with collecting, collating, formatting, and preparing reports as required.
  • Assist clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
  • Assist with clinician scheduling, timekeeping, and collaborating with the clinical team for coverage as needed.
Requirements
  • Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years' recent related experience or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 50 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political, and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

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