Retail Store Manager

4 weeks ago


Brandon, Manitoba, Canada Scorteus Leather Store Full time
Job Title: Retail Store Supervisor

Scorteus Leather Store is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary skills and knowledge to perform their tasks effectively.
  • Hire and train or arrange for training of staff to ensure they meet the company's standards.
  • Authorize payments by cheque and manage the store's finances.
  • Order merchandise and ensure it is stocked and displayed effectively.
  • Authorize the return of merchandise and resolve any issues that may arise.
  • Sell merchandise and provide excellent customer service to drive sales growth.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure the store is well-stocked and visually appealing.
  • Supervise and co-ordinate the activities of workers to ensure the store runs smoothly.
Supervision:
  • Supervise 3-4 people.
  • Supervise 5-10 people.
Personal Suitability:
  • Accurate and detail-oriented.
  • Client-focused and committed to delivering excellent customer service.
  • Excellent interpersonal and communication skills.
  • Flexible and able to adapt to changing circumstances.
  • Organized and able to prioritize tasks effectively.
  • Reliable and trustworthy.
  • Team player and able to work collaboratively with others.
Support for Persons with Disabilities:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
Support for Youths:
  • Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives.
Support for Indigenous People:
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.
Support for Mature Workers:
  • Applies hiring policies that discourage age discrimination.
Support for Visible Minorities:
  • Applies hiring policies that discourage discrimination against members of visible minorities.

Work Term: Permanent

Work Language: English

Hours: 35 to 40 hours per week


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