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Accessibility Solutions Technician

3 months ago


Ottawa, Ontario, Canada Motion LP Full time

Join Our Team as a Mobility Equipment Technician:

If you possess a knack for diagnosing and resolving mechanical issues, we invite you to consider this opportunity. Your background may include experience as a mechanic, an apprentice, or in assembling furniture and equipment. We value curiosity, friendliness, and empathy, and we believe in the satisfaction that comes from solving problems and assisting others. Proficiency with both manual and power tools is essential.

About Motion:

As a proud Canadian company, Motion is recognized as the foremost provider of mobility and accessibility solutions across Canada. With over 35 years of service, we have established a strong presence in multiple provinces through our extensive network of locations. Our dedicated team is committed to supporting individuals and their caregivers by delivering solutions that enhance accessibility and independence.

Role Overview:

We are seeking a compassionate and skilled Technician to join our team. In this role, you will receive training on the tools and equipment you will be working with. Your primary responsibility will be to engage directly with clients, understanding their equipment issues and providing effective troubleshooting solutions. This position requires travel to various sites, including private residences and community facilities.

Benefits of Joining Us:

  • Professional Growth: This role offers a unique opportunity to gain in-depth knowledge of our industry, engage in various aspects of our operations, and take charge of your professional journey.
  • Meaningful Impact: Each day presents a chance to make a significant difference in the lives of our clients, providing you with a sense of fulfillment and purpose.
  • Continuous Learning: We foster an environment of ongoing education and skill enhancement, providing access to a wealth of training resources and opportunities to connect with industry leaders.

Your Daily Responsibilities:

  • Diagnosing and Repairing: You will quickly become adept at repairing wheelchairs and custom mobility devices, utilizing our software systems to assess and resolve issues.
  • Delivering Exceptional Service: Your focus will be on providing a respectful, empathetic, and friendly experience for our clients, ensuring their needs are met.
  • Flexibility and Mobility: This role involves working 8-hour shifts and traveling to client locations, requiring adaptability to meet varying client needs.

Qualifications:

  • Technical Proficiency: Experience in customer service and equipment assembly or repair is essential. Familiarity with diagnostic tools and power equipment is advantageous.
  • Empathetic Approach: You should be able to navigate various situations with professionalism and compassion, prioritizing client comfort and urgency.
  • Additional Requirements: A valid driver's license and a clean driving record are necessary. You should also be able to lift and carry up to 50 lbs.

What We Offer:

We are committed to providing our employees with a competitive benefits package, including:

  • Comprehensive benefits
  • Generous vacation and personal days
  • Retirement savings plan with matching
  • Parental leave top-up
  • Employee assistance and discount programs
  • Professional development reimbursement

At Motion, we value diverse experiences and encourage those who meet a majority of our qualifications to apply. We are dedicated to creating an inclusive workplace and are committed to providing reasonable accommodations throughout the recruitment process.