Automotive Fixed Ops Software Trainer
1 week ago
PBS Systems Inc. is a leading provider of dealership management systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting processes.
The OpportunityWe are seeking a highly skilled and motivated Automotive Fixed Ops Software Trainer to join our team. As a key member of our Dealer Training Organization (DTO), you will play a critical role in providing exceptional support and training to our customers, ensuring they get the most out of our software.
Job Responsibilities- Learn and develop an in-depth understanding of our PBS software, including its features and functionalities.
- Develop and deliver comprehensive training programs for new and existing customers, both virtually and on-site.
- Assist customers with data entry and other key tasks, ensuring seamless integration with our software.
- Become an expert in our payroll module and provide support to customers as needed.
- Take the initiative to learn new products and technologies, staying up-to-date with industry trends and best practices.
- Provide exceptional customer support, responding to training requests in a timely manner and escalating issues to the corresponding teams.
- Write up tickets and investigate issues that arise, ensuring prompt resolution and customer satisfaction.
- Maintain a positive and professional relationship with customers, identifying their needs and exceeding their expectations.
- Work collaboratively with the DTO team to share knowledge and best practices, contributing to a positive and productive work environment.
- Stay organized and manage competing priorities, ensuring timely completion of tasks and projects.
- 1-2 years of experience in the automotive industry, preferably in the parts or service area of a dealership.
- High School Diploma or equivalent.
- Proficiency in Microsoft Office Suite and ability to learn new software applications quickly.
- Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Fluent in English (speaking, reading, writing) and ability to travel within Canada and the USA up to 2 weeks per month.
- Internal promotion and growth opportunities.
- An education department dedicated to helping you with professional and personal development.
- The opportunity to travel and work with a dynamic team.
- Free parking and staff events.
- Competitive annual base salary and bonus for product certification up to $4,800 per year.
- Great referral bonus and staff discounts with GM, Dell, Goodlife, and more.
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Automotive Fixed Ops Software Trainer
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Milton, Ontario, Canada PBS Systems Inc. Full time{"title": "Automotive Fixed Ops Software Trainer", "content": "Job SummaryWe are seeking an experienced Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management System (DMS) implementation team, you will provide training and support to our customers on our industry-leading software platform.Key...
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Automotive Fixed Ops Software Trainer
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Milton, Ontario, Canada PBS Systems Inc. Full time{"title": "Automotive Fixed Ops Software Trainer", "content": "Job SummaryWe are seeking an experienced Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management System (DMS) implementation team, you will provide training and support to our customers on our industry-leading software platform.Key...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of business solutions for the automotive industry. Our comprehensive platform offers a range of tools and services designed to help dealerships streamline their operations and improve customer satisfaction.The OpportunityWe are seeking a highly skilled and experienced Bilingual Automotive Fixed Ops Software...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of business solutions for the automotive industry. Our comprehensive platform offers a range of tools and services designed to help dealerships streamline their operations and improve customer satisfaction.The OpportunityWe are seeking a highly skilled and experienced Bilingual Automotive Fixed Ops Software...
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Milton, Ontario, Canada PBS Systems Inc. Full timeAbout the RoleWe are seeking a highly skilled and bilingual Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management System (DMS) team, you will be responsible for providing exceptional support and training to our customers on our industry-leading software platform.Key ResponsibilitiesLearn and...
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Milton, Ontario, Canada PBS Systems Inc. Full timeAbout the RoleWe are seeking a highly skilled and bilingual Automotive Fixed Ops Software Trainer to join our team at PBS Systems Inc. As a key member of our Dealer Management System (DMS) team, you will be responsible for providing exceptional support and training to our customers on our industry-leading software platform.Key ResponsibilitiesLearn and...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management software solutions in North America. With over 30 years of experience, we have established ourselves as a trusted partner for automotive dealerships, offering a comprehensive platform that streamlines sales, service, inventory management, and accounting processes.The OpportunityWe...
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Automotive Fixed Ops Software Trainer
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of dealership management software solutions in North America. With over 30 years of experience, we have established ourselves as a trusted partner for automotive dealerships, offering a comprehensive platform that streamlines sales, service, inventory management, and accounting processes.The OpportunityWe...
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Automotive Fixed Ops Software Trainer
1 week ago
Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of Dealer Management Systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of Dealer Management Systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive software platform that streamlines sales, service, inventory management, and accounting...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of business solutions for the automotive industry. Our comprehensive platform offers a range of tools and services designed to help dealerships streamline their operations and improve customer satisfaction.The OpportunityWe are seeking a highly skilled and experienced Bilingual Automotive Fixed Ops Software...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of business solutions for the automotive industry. Our comprehensive platform offers a range of tools and services designed to help dealerships streamline their operations and improve customer satisfaction.The OpportunityWe are seeking a highly skilled and experienced Bilingual Automotive Fixed Ops Software...
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Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of Dealer Management Systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive platform for sales, service, inventory management, and accounting.The OpportunityWe are seeking a...
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Automotive Fixed Ops Software Trainer
4 days ago
Milton, Ontario, Canada PBS Systems Full timeAbout PBS SystemsPBS Systems is a leading provider of Dealer Management Systems (DMS) to the North American retail automotive industry. With over 30 years of experience, we have established ourselves as a trusted partner for dealerships, offering a comprehensive platform for sales, service, inventory management, and accounting.The OpportunityWe are seeking a...