Dining Room Supervisor

4 weeks ago


Edmonton, Alberta, Canada Touchmark at Wedgewood Full time
Dining Room Supervisor Opportunity

Touchmark at Wedgewood is seeking a skilled Dining Room Supervisor to join our team. As a Dining Room Supervisor, you will play a vital role in ensuring that every resident and guest has an exceptional dining experience.

Key Responsibilities:
  • Work closely with the Dining Services Manager to ensure resident and guest preferences and needs are met.
  • Hire, lead, mentor, and develop a team of dining room staff, teaching them proper dining room etiquette, meal handling procedures, and customer service skills.
  • Schedule and oversee budgeting for the dining room.
  • Collaborate with the Dining Room Manager and Executive Chef to enhance the dining experience and improve profitability.
  • Assist in managing kitchen and dining staff to achieve customer service and financial goals.
  • Help create a positive work environment to maintain low staff turnover.
  • Assist in coordinating front and back of house staff to create a seamless flow.
  • Be responsible for training and development of new wait staff.
  • Provide coaching to employees to ensure they can perform job duties effectively.
Requirements:
  • A commitment to Touchmark's values of hospitality, compassion, excellence, teamwork, and integrity.
  • Success in managing and motivating a team of employees.
  • Ability to work and make decisions in high-pressure situations.
  • Experience with training and scheduling team members.
  • Possession of or willingness to obtain an Alberta Government-approved Food Safety Certificate and a Liquor staff training certificate.
  • Willingness to work weekends, evenings, holidays, and special events.
  • Willingness to obtain CPR/First Aid certification.
Benefits:
  • Paid time off (including holidays).
  • Health, dental, and vision insurance plans for employees and eligible dependents.
  • Education assistance.
  • Bonus and retirement plans.
  • Health care, dependent care, and commuter Flexible Spending Accounts.
  • On-Demand Pay allows you to access pay as you earn it.
  • Employee Assistance Program.
  • Supplemental insurance options.

We are looking for individuals whose values align with ours and who believe in leading by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.



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