People & Culture Coordinator - Staff Experience Specialist

2 weeks ago

Banff, Alberta, Canada Pursuit Collection Full time
About the Role

The People & Culture Coordinator plays a vital role in our dynamic People & Culture team at Pursuit Collection. This position supports a wide range of processes and programs aimed at enhancing the overall employee experience. As the first point of contact for the People & Culture Office, the Coordinator reports directly to the Senior Manager, People & Culture.

Key Responsibilities
  • Collaborate with the employee engagement team to create and communicate an engaging and meaningful rolling calendar of staff events.
  • Promote staff events, track attendance, and gather feedback to continually improve future initiatives.
  • Plan and facilitate new-hire orientation sessions, ensuring a welcoming and informative experience.
  • Administer reward and recognition programs to ensure staff feel appreciated and valued.
  • Organize local volunteer opportunities that align with Pursuit Collection's values and promote available resources, including benefits and wellness programs.
  • Serve as the primary point of contact for all team members, offering support for their inquiries and concerns.
  • Partner with operational leaders to drive a positive culture through recognition and appreciation initiatives.
Housing Experience
  • Support the housing team with coordinating tenant arrivals, departures, inter-residence moves, and the day-to-day administration of BJC housing.
  • Conduct bi-weekly inspections of all properties, common spaces, and tenant units, including the associated administration.
  • Support maintenance personnel and custodians with the upkeep of residence buildings and grounds, and assist with the opening and closing of seasonal residences.
P&C Operations Support
  • Oversee the management and maintenance of shared housing and P&C inboxes, ensuring efficient communication and prompt responses.
  • Support the day-to-day operations of a busy P&C office and contribute to general P&C efforts as needed.
  • Accurately and confidentially process large volumes of information both electronically and in written format.
  • Support the team with external and internal recruitment processes during peak season ramp-up.
  • Coordinate closely with the payroll team to ensure timely onboarding of new staff.
  • Assist the P&C team with drafting and tracking offer letters.
Requirements
  • P&C/HR experience an asset.
  • Positive, self-motivated, outgoing, and organized, with a passion for creating exceptional staff experiences and a commitment to continuous improvement and driving team engagement.
  • Strong organizational and interpersonal skills.
  • Ability to excel in a busy environment with competing priorities.
  • Effective planning and deadline management skills.
  • Proficient in Word, Excel, PowerPoint, Email, and experience with HRIS.
  • Professional with confidential information.
  • Energetic, creative, professional, and a self-starter with a strong follow-through.
  • Excellent verbal and written communication skills, with the ability to build relationships and foster cooperation.
Work Environment
  • Office setting in a dynamic and collaborative environment.
  • Five-day work schedule, including weekends.
  • Matrix shared service organization including working with partners outside the immediate area.
  • May require occasional travel to other Pursuit Collection locations.
  • Energetic team environment that encourages activity, collaboration, and fun.

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