Client Support Specialist
4 weeks ago
- Attractive compensation package
- Potential for career growth
- Comprehensive training and development opportunities
We are in search of an outstanding Customer Service Representative to ensure our craftsmen and clients remain organized and informed. We seek a dedicated individual with a positive demeanor who is eager to support the team.
Key Responsibilities
- Commitment to providing exceptional customer service
- Meticulous attention to detail while working autonomously
- Efficiently manage various business tasks including scheduling, customer assistance, job monitoring, billing, team communication, and phone interactions
- Experience in overseeing projects from inception to completion
- Capability to handle multiple tasks in a fast-paced setting
- Excellent verbal and written communication skills via telephone
- Friendly personality; enjoys engaging with others
- Proficient with standard office equipment and computer applications, particularly Microsoft products such as Outlook, Excel, Word, and CRM systems
- Minimum of one year of experience in a Call Center or Customer Service environment preferred
- Familiarity with home repair and light renovation is advantageous
- Competitive remuneration based on your skills, experience, and availability
- Regular business hours
- Professional small office environment with a welcoming atmosphere
- Outstanding training and support
- Business casual dress code
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