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Healthcare Support Specialist

2 months ago

Halton Hills, Ontario, Canada Mountainview Medical Centre & Walk-In Clinic Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Mountainview Medical Centre & Walk-In Clinic Inc.

Key Responsibilities
  • Client Communication: Interview patients to obtain case histories, ensuring accurate and comprehensive information is collected.
  • Administrative Support: Open and distribute incoming mail, manage filing systems, and maintain inventory of office supplies.
  • Scheduling and Coordination: Schedule and confirm appointments, manage calendars, and coordinate with healthcare professionals as needed.
  • Documentation and Reporting: Enter and format medical reports, prepare spreadsheets and documents for review, and maintain confidential medical files and records.
  • Customer Service: Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 1-7 months of experience in a medical administrative role.
  • Skills: Proficiency in MS Word, MS Excel, MS Outlook, and MEDITECH; excellent communication and interpersonal skills.
Work Environment

Our medical centre operates in a fast-paced environment, requiring the ability to work under pressure and maintain attention to detail. The ideal candidate will be a team player with excellent organizational skills and a client-focused approach.

What We Offer
  • Physical Accessibility: Our facility provides physical accessibility accommodations, including ramps and elevators.
  • Support for Persons with Disabilities: We offer mentorship, coaching, and networking opportunities for employees with disabilities.
  • Support for Newcomers and Refugees: We recruit and support newcomers and refugees, providing foreign credential recognition and diversity training.
  • Support for Indigenous People: We offer mentorship and coaching opportunities for Indigenous workers.