Corporate Education Coordinator
3 days ago
About the Role:
The Institute of Corporate Directors is seeking a highly organized and detail-oriented Corporate Education Coordinator to assist in the delivery of our suite of leading director education courses and events.
Key Responsibilities:
- Liaise with customers, partners, and suppliers to ensure seamless course delivery.
- Provide exceptional customer service to participants prior to, throughout, and upon completion of courses.
- Collaborate with other departments to ensure courses are set up correctly and in time to accept online registration.
- Coordinate tracking and evaluations for all education offerings.
- Assist Content Managers in the development, revision, and finalization of materials as required.
- Act as a virtual on-site planner for courses, as necessary.
- Other course-related duties as assigned.
Requirements:
- Previous experience working with senior professionals and corporate clients is an asset.
- Strong organizational ability, high attention to detail, and accuracy in all aspects of work.
- Demonstrated exceptional performance through time management, problem-solving, and respect for deadlines in a fast-paced environment.
- Persistent, innovative, and forward thinking.
- Excellence in customer service.
- Superior English-language written and oral communication skills (French language skills would be an asset).
- Ability to work independently and as part of a team.
- Strong computer skills in Microsoft Office programs (working knowledge of iMIS is an additional asset).
- Familiarity with the Zoom virtual meeting platform.
- Ability to deal with confidential matters appropriately.
- Professional appearance and confident approach.
- Strong commitment to ICD's values.
- Familiarity with an LMS, particularly Brightspace, is considered an asset.
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