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Technical Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Technical Support Specialist to join our team at 10637564 CANADA INC. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users, resolving technical issues, and maintaining a problems and solutions log.
Key Responsibilities- Respond to user inquiries and resolve technical issues related to computer systems
- Provide training and guidance to users to help them overcome technical difficulties
- Collect and maintain a comprehensive problems and solutions log for use by other technical support analysts
- Supervise and mentor junior technical support staff
- Perform regular backups and recovery operations for our web servers
- 1-2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with attention to detail
- Organized and team-oriented with a strong work ethic
Our team is committed to providing a supportive and collaborative work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
LanguageThe primary language of work is English.
Work Schedule35 hours per week.