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In-Store Technology Support Specialist

3 months ago

TroisRivières, Quebec, Canada Best Buy Full time

Are you enthusiastic about merging technology with customer interaction? We are currently looking for a Technical Service Associate in Retail. In this role, you will provide technical support to customers by assessing their requirements and offering effective solutions.

Become a part of our retail team and enhance your career as a Technical Service Associate.

Key Responsibilities:

  • Provide outstanding customer service
  • Assist customers with device setup, troubleshooting, and repairs
  • Share your technical knowledge and product insights

Qualifications:

  • Genuine interest in assisting and supporting customers
  • Minimum of 6 months' experience in a related position
  • Ability to adapt to changing situations in a fast-paced environment
  • Dedication to fostering a safe and pleasant workplace
  • Excellent communication abilities

What We Offer:

  • Flexible work schedules tailored to business needs
  • Employee discounts on premium technology products
  • Competitive salary and benefits package
  • A welcoming, enjoyable, and supportive team environment
  • Training programs to acquire new skills and certifications

Join Our Amazing Team

We are on the lookout for talented individuals like you.

About Best Buy

Best Buy stands as a premier technology destination in Canada, offering an outstanding work atmosphere. Consistently recognized as one of Canada's Top 100 Employers, our culture is inclusive and appreciative. We are committed to building a diverse and knowledgeable retail team that is passionate about technology.

Advance your career in various positions within the organization, such as Technical Service Associate 2/3 or Team Leader. No matter the role, we strive to equip our employees with the tools and training necessary to make a meaningful impact.