Senior Strategy Director

3 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time

Position Overview

Role Summary

What is the opportunity?

As the Senior Director of Strategy and Business Operations, you will take charge of establishing the strategic direction, overseeing, and executing the strategic vision, initiatives, and operational management activities within Retail Banking and Payments Technology (RBPTI). Reporting directly to the Executive Vice President / Head, you will offer strategic and operational support to the executive leadership team while collaborating with various leaders across Technology & Operations (T&O), Personal & Commercial Banking (P&CB), and the Royal Bank of Canada (RBC) to drive and achieve strategic and operational objectives.

Key Responsibilities

  • Serve as a strategic consultant to the Executive Vice President and other senior executives, aiding in the execution of strategic and operational objectives.
  • Collaborate with senior leaders across T&O and RBC to propel cross-enterprise strategic initiatives and activities.
  • Facilitate executive meetings regularly to establish strategic direction for the function while reviewing progress on operational activities and financial performance.
  • Direct the Strategy and Business Operations team (approximately 20 members) to provide guidance on Technology Strategy, Portfolio and Planning Management, Vendor Strategy and Execution, Operational Risk, and Communications.
  • Oversee the strategy and execution of RBPT vendors in alignment with the overall T&O and RBPTI Strategy.

Qualifications for Success

Essential Requirements:

  • A bachelor's degree in business or a related field; an MBA is preferred.
  • Over 10 years of demonstrated experience in collaborating with and advising senior executives while leading and executing strategic projects/programs, with a total of 15+ years of experience.
  • Proven experience in executive engagement, stakeholder management, and team leadership.
  • Strong comprehension of revenue-generating operations and financial acumen.
  • Experience in developing and managing technology strategy, with a broad understanding of technology delivery and current trends.
  • Experience managing substantial portfolios, including budget management and tracking, in close partnership with Finance.
  • Proficiency in building and managing performance metrics for large teams, establishing and managing goals, and collaborating with the leadership team to enhance operational efficiency and productivity.
  • Experience in Vendor Management and negotiating significant contracts to achieve savings and effective delivery models.
  • Strong analytical, strategic thinking, and technology strategy skills.
  • Ability to create tailored content and presentations for an executive audience.

What We Offer

We are committed to excellence and progressive thinking, fostering an environment where we can grow together and provide trusted advice to help our clients succeed and our communities thrive. We value each other, strive to reach our potential, make a positive impact in our communities, and achieve shared success.

  • A comprehensive Total Rewards Program that includes bonuses, flexible benefits, competitive compensation, commissions, and stock options where applicable.
  • Leadership that supports your professional development through coaching and management opportunities.
  • A dynamic, collaborative, and high-performing team environment.
  • Opportunities to engage in challenging work.
  • Pathways to take on progressively greater responsibilities.
  • Access to a variety of career opportunities across different business units and locations.


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