Customer Service Representative
4 days ago
We're looking for a detail-oriented and customer-focused individual to join our team as an Exchange & Returns Coworker at IKEA Canada.
About the Role:
We're seeking a customer service professional with a passion for solving problems and providing excellent service to our customers. As an Exchange & Returns Coworker, you will be responsible for handling customer returns and exchanges in a fair and efficient manner.
Key Responsibilities:
- Process customer returns and exchanges in accordance with IKEA's policies and procedures
- Provide excellent customer service and resolve customer complaints in a professional and courteous manner
- Work effectively in a fast-paced retail environment and maintain a high level of productivity
- Collaborate with colleagues to achieve sales and customer satisfaction goals
Requirements:
- At least 6 months of customer service work experience in retail
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
- High school diploma or equivalent required
What We Offer:
As an Exchange & Returns Coworker at IKEA Canada, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your customer service skills, and be part of a team that is passionate about providing excellent service to our customers.
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