Technical Support Specialist
6 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. As an IT Service Technician, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and applications.
Key Responsibilities- Technical Support: Respond to user inquiries and resolve technical issues related to computer systems, software, and network connectivity.
- Problem-Solving: Research and implement solutions to complex technical problems, utilizing technical manuals, guides, and other resources as needed.
- User Training: Provide guidance and training to users on how to use our systems and applications effectively.
- Log Management: Maintain a comprehensive log of problems and solutions, ensuring that this information is readily available to other technical support analysts.
- Collaboration: Participate in the redesign of applications and software, working closely with cross-functional teams to ensure seamless integration.
- Leadership: Supervise and mentor other technical support workers, providing guidance and support to ensure they are equipped to handle complex technical issues.
- Infrastructure Support: Provide support for business systems, network, and Internet connectivity, ensuring that users have access to the resources they need to perform their jobs effectively.
- Equipment Setup: Set up and configure equipment for employee use, ensuring that all necessary software and systems are properly installed and functioning.
- Backup and Recovery: Perform regular backups and recovery operations for our Web-server, ensuring that our systems are secure and available at all times.
- Education: Bachelor's degree in a relevant field, such as Computer Science or Information Technology.
- Experience: 1 year to less than 2 years of experience in a technical support role, preferably in a similar industry.
- Language: Fluency in English is required, with the ability to communicate complex technical information to users in a clear and concise manner.
- Work Hours: 40 hours per week, with flexibility to work overtime as needed to ensure that user issues are resolved promptly.
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Technical Support Specialist
8 hours ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. The successful candidate will provide technical assistance and support to users experiencing difficulties with computer systems, applications, and network infrastructure.Key ResponsibilitiesProvide timely and effective technical support to users via...
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Technical Support Specialist
2 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. The successful candidate will provide exceptional technical support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesProvide technical assistance to users experiencing difficulties with computer...
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Technical Support Specialist
2 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. The successful candidate will provide exceptional technical support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesProvide technical assistance to users experiencing difficulties with computer...
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Technical Support Specialist
4 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical SupportRespond to user...
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Technical Support Specialist
5 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical SupportRespond to user...
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Technical Support Specialist
1 week ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesEducation and Experience:...
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Technical Support Specialist
1 week ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will provide exceptional technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical SupportRespond to clients experiencing...
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Technical Support Specialist
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Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will provide exceptional technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesTechnical SupportRespond to clients experiencing...
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Technical Support Specialist
3 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. This is a permanent position that requires a strong background in technical support and a passion for delivering exceptional customer service.Key ResponsibilitiesTechnical SupportProvide timely and effective technical...
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Technical Support Specialist
4 days ago
Westlock, Canada CANUS ADVISORS LTD. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. This is a permanent position that requires a strong background in technical support and a passion for delivering exceptional customer service.Key ResponsibilitiesTechnical SupportProvide timely and effective technical...
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User Support Expert
1 week ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesEducation and Experience:...
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User Support Technician
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Westlock, Canada CANUS ADVISORS LTD. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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user support technician
3 months ago
Westlock, Canada CANUS ADVISORS LTD. Full timeEducation: Bachelor's degreeExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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user support technician
4 months ago
Westlock, Canada CANUS ADVISORS LTD. Full timeEducation: Expérience: EducationBachelor's degreeTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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IT Service Technician
1 week ago
Westlock, Canada CANUS ADVISORS LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CANUS ADVISORS LTD. as a User Support Expert. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their computer systems and software are running smoothly.Key ResponsibilitiesEducation and Experience:...
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